By Srini Tallapragada, President & Chief Engineering Officer of Salesforce
This week, Salesforce unveiled the general availability of Agentforce — a suite of capabilities that seamlessly integrates human and agent interactions, built on the foundation of the transformed Salesforce Platform. Highlighted in this white paper, the evolved Platform is the result of a multiyear journey, driven by the relentless efforts of thousands of Salesforce engineers. Their dedication has been instrumental in overhauling the Platform to meet the evolving needs of contemporary enterprises.
For a deeper understanding of the technical aspects of the Salesforce Platform’s transformation, the white paper provides key insights. Crafted in collaboration with top engineers at Salesforce, it explores the architectural advancements that ensure the Platform remains scalable, secure, and prepared for next-gen applications and evolving customer use cases.
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